NOTICE: On January 21, 2014, an order was entered by the U. S. Bankruptcy Court for the Southern District of Mississippi approving the appointment of Kristina M. Johnson as Trustee of the Chapter 11 Bankruptcy Estate of Community Home Financial Services, Inc., Case No. 12-01703-ee, pending in the U. S. Bankruptcy Court for the Southern District of Mississippi (“Bankruptcy Court”). Click here to see a copy of the Order approving the appointment of the Trustee. As a result of the Trustee’s appointment, former employees of Community Home Financial Services, Inc. (“CHFS”) no longer have authority to speak on behalf of CHFS. For more information, please see the following press releases by the United States Attorney’s Office for the Southern District of Mississippi:
If you had been making payments to CHFS on-line via this website, please be advised that the Trustee is unable to accept payments through this website. However, the Trustee is pleased to announce that the Bankruptcy Court has approved her employment of Vantium Capital, Inc., formerly known as ClearSpring Loan Services, Inc., now known as Sortis Financial Inc. ("Sortis") as servicing company for the bankruptcy estate of CHFS to service the loans CHFS was servicing prior to the Trustee’s appointment. Click here to view the Bankruptcy Court’s Order. Information about Sortis can be found at http://www.Sortis.com
The Trustee transferred the loan servicing duties on CHFS loans boarded with Sortis effective June 20, 2014. Borrowers on boarded loans should have received a letter from the Trustee enclosing a copy of the Bankruptcy Court’s Order and an introduction letter from Sortis with detailed instructions on how to proceed, a new address for mailing payments and information on setting up automatic payments. The transfer of the servicing of CHFS loan does not affect any term or condition of the loans other than the terms directly related to the servicing of the loans.
Sortis is processing all operations on payoff, short sale, subordination, and other requests on boarded loans. Please use the information below to contact Sortis regarding payments or questions. Due to the unusual circumstances with CHFS and the bankruptcy filing, Sortis has a dedicated toll-free phone and fax number for all inquiries regarding CHFS borrower accounts.
||Hours of Operation:
Mon-Fri: 8:00am-7:00pm CT
Sat: 8:00am-12:00pm CT
Sortis Financial, Inc.
PO Box 4869
Houston, TX 77210
Sortis Financial, Inc.
18451 N Dallas Parkway
Dallas, TX 75287
For inquiries unrelated to CHFS loans, or for inquiries unrelated to loans being serviced by Sortis, the Trustee can receive email messages through this website at info@CHFonline.com and can receive fax messages at 601.949.4665. The Trustee may be reached by phone at 601.949.4785 but encourages email correspondence as a means of tracking communications. The Trustee’s mailing address is:
Kristina M. Johnson, Trustee of the Chapter 11 Bankruptcy
Estate of Community Home Financial Services, Inc.
P.O. Box 23368
Jackson, MS 39225-3368
A copy of the Trustee’s First Report filed on December 17, 2014 in the CHFS bankruptcy case regarding the status of her investigation may be viewed here.
A copy of the Trustee’s Second Statement of Investigation and Report filed on March 28, 2015 in the CHFS bankruptcy case regarding the status of her investigation may be viewed here.
A copy of the Trustee’s Third Statement of Investigation and Report filed on October 8, 2015 in the CHFS bankruptcy case regarding the status of her investigation may be viewed here.
A copy of the Trustee’s Fourth Statement of Investigation and Report filed on February 15, 2017 in the CHFS bankruptcy case regarding the status of her investigation may be viewed here.
The Trustee will update this website from time to time as more information becomes available